Service Requests
Mercer Residence and D'Agostino Hall
Residents of D'Agostino Hall and Mercer Residence, and employees with offices in D'Agostino Hall, should submit Services Requests online via Maximo. In the event of a facilities emergency (i.e. flooding, no heat, etc.) please contact the Front Desk.
- D'Agostino Hall: 212.998.6502
- Mercer Residence: 212.998.6513
New Users
New users must register when signing on for the first time and provide all requested information.
Forgot Your Password? Email Maximo.
NYU Cable TV, ResNet and Telephone Problems
- Contact NYU Campus Cable at (212) 998-2671 or submit a Campus Cable Service Request Form.
- Contact the NYU Telecommunications Residential Services helpline at (212) 998-3333 to report telephone related problems.
- Problems with ResNet should be reported to the NYU School of Law Department of Information Technology Services at (212) 998-6111.
230 Sullivan Street and 130 MacDougal Street
All residents of these buildings should submit maintenance requests online, via email, or by telephone (212-998-1001) to the FCM Client Services Center. Residents of 230 Sullivan Street and 130 MacDougal Street may also contact the D'Agostino Hall Front Desk at 212-998-65012 in the event of a facilities emergency (i.e. flooding, no heat).
Note: Lock-out keys for apartments in 230 Sullivan Street and 130 MacDougal Street are located at the D'Agostino Hall Front Desk.