Work Requests

Mercer Residence and D'Agostino Hall

Residents of D'Agostino Hall and Mercer Residence, and employees with offices in D'Agostino Hall, should submit Work Requests online via the FIX system. In the event of a facilities emergency (i.e. flooding, no heat, etc.) please contact the Front Desk.

  • D'Agostino Hall:  (212) 998-6502
  • Mercer Residence:  (212) 998-6513

Click Here to Submit a Work Request


NYU Cable TV, ResNet and Telephone Problems

130 MacDougal Street

All residents of this building should submit maintenance requests online, via email, or by telephone (212-998-1001) to the FCM Client Services Center. Residents of 130 MacDougal Street may also contact the D'Agostino Hall Front Desk at 212-998-65012 in the event of a facilities emergency (i.e. flooding, no heat). 

Note: Lock-out keys for apartments in 130 MacDougal Street are located at the D'Agostino Hall Front Desk.