Conferencing and Special Events

Room/Catering Reservation Guarantee and Cancellation Policies

Catering Guarantee

Final Guarantee - At 12 noon, 3 business days prior to your event, you are guaranteed to pay for the items listed. Any changes to the details of the event (i.e. number of covers for food and beverage, service, flowers and rentals) must be given to the Office of Hospitality and Food Services before this deadline or else the expected count will serve as the guarantee. Changes after the deadline are subject to a 45% surcharge and/or additional delivery charge.

Guarantee Deadlines

If Your Event is On:       Your Guarantee is Due on:

Monday                            Wednesday (prior week)
Tuesday                            Thursday (prior week)
Wednesday                      Friday (prior week)
Thursday                          Monday (same week)
Friday                               Tuesday (same week)
Saturday                           Wednesday (same week)
Sunday                              Wednesday (same week)

**A guarantee is the number of guests you are confirming will be attending your event. If you do not notify the Office of Hospitality and Food Services with your guarantee 3 days prior to your event, the original number(s) will serve as your guarantee. The kitchen will be notified and order food accordingly. If the number of guests decreases after giving the final guarantee you will still be charged for the guaranteed number of guests.

If there is a an increase to your food order after the final guarantee has been made, a 45% surcharge will apply to the additional items ordered. 

Once a booking is confirmed with the Office of Hospitality and Food Services, all other requests for that space on that day are denied. In the event of a cancellation, the organization booking that space will be charged unless the event is cancelled more that one month prior to the event. If the cancellation occurs one month to two weeks prior to the event, $100 will be charged. For cancellations within two weeks prior to the scheduled event, the full fee will be assessed.

 

Billing Policy

Payment is due within 30 days of receiving final event invoice.